How is the price worked out?
It's one all-in price covering the ingredients and my time. You see the total and the price per portion before you commit, and it doesn't move afterwards. Quotes are good for 72 hours, because grocery prices do move.
Where is the food actually cooked?
In my own kitchen, for pay-per-meal orders. I'm FOODSAFE certified, everything is cooked to temperature and cooled quickly, and it's handed to you cold and sealed with the date and allergens texted to you. On the in-home plans I cook in your kitchen instead.
Do I have to sign anything?
Not for pay-per-meal. You get one text up front covering every fee, window and rule, and after that you just send recipes. The in-home plans do have a written agreement, because you're committing to a month.
Can I buy the groceries myself?
Not on pay-per-meal — the groceries being mine is exactly why the price can be exact. If you'd rather buy your own, that's the in-home Standard plan.
Can you cook gluten-free, vegan, halal or kosher?
Yes, at no extra charge, within what I can do safely. Tell me before you approve the quote so it's built in. For strict medical diets I'd want written guidance from your doctor or dietitian, and if it's beyond what I can do safely I'll say so rather than guess.
What if I don't like it?
Tell me within 24 hours of pickup and I remake it on your next order at half price. On an in-home plan it's remade free at the next session.
How much is delivery?
Whatever the courier costs on the day — I don't guess at it five days early and I don't mark it up into the quote. I'll text you the number the day before your window, never at the door. Pickup is always free.
What if I miss my pickup window?
I'll hold it in the fridge to the end of that day at no charge, just let me know. One extra day after that is $5 on your balance. After that I have to throw it out for food safety, and the balance is still owed.
Can I change the recipe after I've approved it?
Before you approve, as much as you like — it just gets a new quote. After you approve, no, because by then I've bought for it.
How fast can you do it?
Four to six days from recipe to pickup, with at least 48 hours between your deposit and collection. No same-day or next-day orders.
How do I pay?
E-transfer with "chef" in the message, or cash. Half when you approve, half when you collect.
Is the nutrition information exact?
It's estimated from standard nutrient data — a good guide for planning, not a lab result, and not medical advice. Same for allergens: I'll tell you what's in a dish, but I can't promise a kitchen free of trace allergens.
